Eligibility

How to Return

• Log in, select your order, and request a return.
• Print the return label provided.
• Ship with a trackable method.

Return Policy

• Eligibility for Returns: We accept returns within [X days] of the date of delivery. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it. Some products may not be eligible for returns; please check the product description for details.
• Initiating a Return: To initiate a return, please contact our customer support team at [contact email/phone number]. Provide your order number and a detailed reason for the return. Our team will guide you through the return process and provide a return authorization.
• Return Shipping: You may be responsible for the return shipping costs unless the return is due to our error. We recommend using a trackable shipping method to ensure your return is received.

Refund Policy

• Refund Process: Once we receive your returned item and inspect it, we will initiate the refund process. Refunds will be issued to the original payment method used for the purchase. It may take [X business days] for the refund to appear in your account, depending on your payment provider.
• Partial Refunds: In some cases, partial refunds may be issued if the product is not in its original condition, damaged, or missing parts. The amount of the partial refund will be determined on a case-by-case basis.

Exchange Process

• Exchange Process: If you wish to exchange a product for another size or variant, please contact our customer support team. We will guide you through the exchange process and provide instructions for returning the original item.

Contact us

• Customer Support: If you have any questions or concerns regarding our Cancellation and Return Policy, please contact our customer support team at [contact email/phone number].

Change Policy

• Policy Updates: We reserve the right to modify or update our Cancellation and Return Policy at any time. Any changes to this policy will be posted on this page, and the date of the last update will be indicated.