What are the delivery charges?

Delivery charge varies with each Seller.Sellers incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. Please check your order summary to understand the delivery charges for individual products.For Products listed as Flipkart Plus, a Rs 40 charge for delivery per item may be applied if the order value is less than Rs 500. While, orders of Rs 500 or above are delivered free.

Why does the delivery date not correspond to the delivery timeline of X-Y business days?

It is possible that the Seller or our courier partners have a holiday between the day your placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners and Sellers do not work on Sundays and this is factored in to the delivery dates.

Are there any hidden costs (sales tax, octroi etc) on items sold by Sellers on Letmegrab?

There are NO hidden charges when you make a purchase on Letmegrab. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.Delivery charges are not hidden charges and are charged (if at all) extra depending on the Seller's shipping policy.

Why does the estimated delivery time vary for each seller?

You have probably noticed varying estimated delivery times for sellers of the product you are interested in. Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the courier partner's time-to-deliver in your location. Please enter your default pin code on the product page (you don't have to enter it every single time) to know more accurate delivery times on the product page itself.

Seller does not/cannot ship to my area. Why?

Please enter your pincode on the product page (you don't have to enter it every single time) to know whether the product can be delivered to your location. If you haven't provided your pincode until the checkout stage, the pincode in your shipping address will be used to check for serviceability.
Whether your location can be serviced or not depends on

• Whether the Seller ships to your location
• Legal restrictions, if any, in shipping particular products to your location
• The availability of reliable courier partners in your location

Why is the CoD option not offered in my location?

• Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery. Our courier partners have limits on the cash amount payable on delivery
• depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if CoD is available in your location.

I need to return an item, how do I arrange for a pick-up?

• Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.
• Wherever possible Ekart Logistics will facilitate the pick-up of the item. In case, the pick-up cannot be arranged through Ekart, you can return the item through a third-party courier service. Return fees are borne by the Seller.
• I did not receive my order but got a delivery confirmation SMS/Email. In case the product was not delivered and you received a delivery confirmation email/SMS, report the issue within 7 days from the date of delivery confirmation for the seller to investigate.

Does Letmegrab deliver Nationally?

• Policy Updates: We reserve the right to modify or update our Cancellation and Return Policy at any time. Any changes to this policy will be posted on this page, and the date of the last update will be indicated.